Cancellation Policy

If you need to Cancel, please call our office at 361-578-7275 before the cancellation deadline detailed below and speak to one of our staff. All deposit refunds will be minus a $10 cancellation fee.  Regrettably, we are unable to process cancellation requests received by text or email.

Reservations made after the cancellation deadlines for the following reservation types require a nonrefundable reservation deposit.  Cancellations made after the deadlines will result in forfeiture of all deposits.

  • Defined Stay RV Site Reservations (stays one week or less and have a definite departure date): 48 hours cancellation notice is required.  Please notify our office by 4 p.m. two days before your scheduled arrival.

 

  • Extended-stay RV Site Reservations (Stays that are one week or longer without a definite departure day): 7 days’ notice prior to scheduled arrival date required for deposit refund. Please call our office by 4 p.m. 7 days before your scheduled arrival date to cancel.

 

  • At no time do we prorate rates for cabins or RV sites. Guests who pay for a month or week and then need to checkout early will be converted to either a weekly or nightly rate, whichever is less.

 

  • All Cabin Reservations: 7 days’ notice prior to scheduled arrival date is required for deposit refund. Please notify our office by 4 p.m. one week before your scheduled arrival date.